Whether you’re dealing with a painful abscess, a tooth (or teeth!) that have been knocked out, or managing your post-operative recovery, we are here to help and guide you.
Feeling lost? Let’s walk you through what needs to happen if you experience a dental emergency.
What to do in a dental emergency
Dental emergencies that occur during opening hours will be accommodated around scheduled appointments. Our standard practice hours are Monday to Friday, 8.00am to 6.00pm, and Saturdays, 9.00am to 12.00pm. After hours emergencies should be presented at the emergency department of your closest hospital.
When you call, one of our team will gather preliminary information about your situation to determine the level of the emergency.
After an initial over the phone chat, you will be scheduled in for an emergency appointment. Our team will do their very best to fit your care and treatment in and around our existing schedule.
Depending on the nature of your emergency, there may be a requirement for additional professional services. As we undertake to deal with your situation, we will work with you to ensure the treatment regime fully meets the needs of your specific circumstances.
Regardless of whether you are an existing patient or a Gold Coast holiday maker, in keeping with our values, we offer the highest quality of care consistently to all patients who visit our practice.
How do you know it’s a dental emergency?
This might seem like a silly question, but actually, it’s not.
While there’s no one perfect example of a dental emergency, here are some guidelines for knowing when you need to act quickly.
- You are experiencing consistent pain that is increasing quickly in intensity. For example, you have a toothache, which might be the result of an abscess, and this is causing you intense nerve pain.
- You (or your child) have been playing a contact sport of some kind and inadvertently had a tooth knocked out. If this is you, try to place your tooth back in its correct position as soon as you can (ideally within an hour). If you’re unable to get your tooth back into position, then as soon as it’s feasible to do so, place the tooth in milk. Then get in contact with us! We will do our very best to administer treatment to you as quickly as possible.
- You have a tooth that has been broken or cracked as a result of trauma or an accident. It is likely this kind of emergency will require some form of cosmetic treatment.